My wife arrived about an hour later still missing her suitcase. She had an
interesting story to tell, mostly of confusion. The story she had was that
she had seen her suitcase on the tarmac as she was getting on to the plane
so assumed it was put on. According to another passenger Bristol airport 
claimed
some bags were taken off as the plane was over-loaded but Zurich denied this.
She was not happy as the suitcase contained most of our Christmas presents,
together with little luxuries not easily obtainable in Switzerland like good
English cheese. The lost luggage people had given her a claim number, a web-site
to check it on and a request to wait 24 hrs before chasing it. The rest of
the day was spent decorating the tree, making last minute plans and my wife
occasionally fretting over the suitcase.
Christmas Eve was similar. Last minute shopping a light lunch in town and
24 hrs 35 mins after she lodged her lost luggage claim she started chasing
it. This included telephone calls (including one to Bristol Airport who claimed
they knew nothing), e-mails and regular checks to the web-site. The evening
we went to church where I suspect God was also asked to help during one of
the quieter moments of the Mass.
